Effective date: July 22, 2026
Creative Digital Guide respects your privacy and is committed to handling personal information responsibly. This Privacy Policy explains what information we collect through CreativeDigitalGuide.com, how we use it, when it may be shared, and the choices available to you.
Who We Are
Creative Digital Guide provides digital strategy, fundraising guidance, creative direction, website services, training and practical resources for ministries, nonprofits, churches, schools and other mission-driven organizations.
Our website address is:
Information We Collect
We may collect information that you voluntarily provide when you:
- Submit a contact or inquiry form.
- Request information about a Digital Giving Audit or strategic partnership.
- Download a guide, scorecard or other free resource.
- Register for a webinar or training resource.
- Subscribe to receive email communication.
- Leave a comment on an article.
- Communicate with us by email, telephone or another method.
- Purchase a product or service, if purchasing is offered through this website.
Depending on the interaction, this information may include:
- Your name.
- Email address.
- Telephone number.
- Organization or ministry name.
- Website address.
- Job title or organizational role.
- Information about your organization, goals or challenges.
- Messages, questions and other information you choose to provide.
Please do not submit confidential financial records, passwords, payment card information or other sensitive information through a general contact form.
Information Collected Automatically
When you visit the website, certain technical information may be collected automatically, including:
- Internet Protocol address.
- Browser and device type.
- Operating system.
- Referring website.
- Pages visited.
- Approximate geographic location.
- Date and time of your visit.
- Actions taken on the website.
- Cookie and similar technology identifiers.
This information may be used to operate the website, understand how visitors use it, improve performance, prevent abuse and protect website security.
How We Use Your Information
We may use collected information to:
- Respond to questions and requests.
- Evaluate whether Creative Digital Guide may be able to help your organization.
- Provide requested guides, scorecards, webinar materials or other resources.
- Schedule conversations or working sessions.
- Deliver products or services.
- Send information related to an inquiry or business relationship.
- Send occasional educational, promotional or ministry-related emails when permitted.
- Improve our website, resources, services and communications.
- Measure website traffic and engagement.
- Detect spam, fraud, misuse or security threats.
- Maintain appropriate business, tax and transaction records.
- Comply with legal obligations and protect our rights.
We do not sell personal information.
Email Communication
When you request a resource, submit a form or subscribe to receive communication, we may send you the requested material along with occasional emails about digital strategy, fundraising, communication, website improvement, Creative Digital Guide services or related resources.
You may unsubscribe from marketing emails at any time by using the unsubscribe link included in the email. We may still send necessary administrative or transactional messages related to a purchase, active project, requested service or ongoing business relationship.
Contact and Audit Request Forms
Information submitted through a contact, partnership or Digital Giving Audit form is used to review and respond to your request. Submitting a form does not create a client, consultant, fiduciary or other professional relationship.
Information submitted through forms may be processed by website, form, email, customer-relationship-management or spam-prevention providers that help us receive, organize and respond to inquiries.
Comments
If comments are enabled and you leave a comment, we may collect the information entered in the comment form, along with your IP address and browser user-agent information to assist with spam detection and website security.
An anonymized string created from your email address may be provided to the Gravatar service to determine whether you use that service. Gravatar’s privacy policy is available through Automattic’s Privacy Policy. If your comment is approved, a profile image associated with Gravatar may be publicly visible with your comment.
Comments and related metadata may be retained indefinitely so that follow-up comments can be recognized and approved.
Cookies
CreativeDigitalGuide.com may use cookies and similar technologies to:
- Remember preferences.
- Operate website features.
- Maintain website security.
- Understand website traffic and performance.
- Support forms, embedded content and user sessions.
- Remember comment information when that option is selected.
If you leave a comment, you may have the option to save your name, email address and website in cookies for convenience. These cookies may remain for up to one year.
A temporary cookie may be created when someone visits a login page to determine whether the browser accepts cookies. Login and administrative cookies may also be used for authorized website users.
You can control or delete cookies using your browser settings. Disabling cookies may affect how certain parts of the website function.
Website Analytics
We may use Google Analytics or similar services to understand how visitors find and use the website. Analytics services may collect information such as pages visited, time spent on the site, general location, device type, browser type and referring source.
This information helps us evaluate website performance and improve content and visitor experience. Google requires websites using Google Analytics to disclose its use and the collection and processing of analytics information. You can learn more through Google’s Privacy Policy and Google’s explanation of how it uses information from sites and apps.
You may use Google’s Analytics Opt-out Browser Add-on or your browser’s privacy controls to limit certain analytics collection.
Embedded Content and Third-Party Websites
Pages and articles may contain embedded videos, images, podcast players, forms, maps, social media content or other material provided by third-party websites.
Embedded content may behave as though you visited the third-party website directly. Those providers may collect information, use cookies or similar technologies, and monitor your interaction with their content according to their own privacy policies.
Our website may also contain links to external websites. Creative Digital Guide does not control and is not responsible for the privacy, security, content or practices of third-party websites.
Payments
If payments are accepted through this website, payment information may be processed directly by an independent payment processor. Creative Digital Guide does not ordinarily receive or store your complete payment card number.
Payment processors may collect and process information according to their own terms and privacy policies. We may retain transaction details necessary for accounting, customer service, tax, contractual and legal purposes.
How We Share Information
We may share limited information with service providers that help us operate the website and business, including providers of:
- Website hosting and maintenance.
- Forms and email delivery.
- Customer relationship management.
- Analytics and performance measurement.
- Spam prevention and website security.
- Payment processing.
- File storage and collaboration.
- Professional accounting, legal or technical services.
These providers receive information only as reasonably necessary to perform their services.
We may also disclose information:
- When required by law, subpoena, court order or valid legal process.
- To protect the rights, property or safety of Creative Digital Guide, its clients, website visitors or others.
- To investigate suspected fraud, abuse or security problems.
- As part of a business reorganization, sale, transfer or merger, subject to appropriate protections.
- With your direction or consent.
We do not rent or sell email lists to third parties.
How Long We Retain Information
We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, including:
- Responding to inquiries.
- Providing requested resources.
- Maintaining business and client relationships.
- Managing email subscriptions.
- Keeping transaction, accounting and tax records.
- Maintaining website security.
- Meeting contractual and legal obligations.
Retention periods may vary according to the type of information and the reason it was collected. We may retain limited records of an unsubscribe request so that we can honor it.
Data Security
We use reasonable administrative, technical and organizational safeguards intended to protect information from unauthorized access, loss, misuse or disclosure.
However, no website, internet transmission or electronic storage system can be guaranteed to be completely secure. You should use care when deciding what information to submit online.
Your Privacy Choices and Rights
Depending on your location and applicable law, you may have the right to:
- Ask what personal information we maintain about you.
- Request a copy of information you have provided.
- Request correction of inaccurate information.
- Request deletion of certain personal information.
- Withdraw consent where processing is based on consent.
- Unsubscribe from marketing emails.
- Ask questions about how your information is used or shared.
These rights may be subject to legal exceptions. For example, we may need to retain information for tax, accounting, fraud-prevention, contractual or legal purposes.
Texas residents may have certain rights under the Texas Data Privacy and Security Act. Small businesses are generally exempt from many provisions of that law, but they may not sell sensitive personal data without consent. Creative Digital Guide does not sell personal information. Texas Attorney General privacy information
To make a privacy request, please use the contact form on our website. We may need to verify your identity before completing certain requests.
Children’s Privacy
CreativeDigitalGuide.com is intended for adults and organizations and is not directed toward children under 13. We do not knowingly collect personal information from children under 13.
If you believe a child has submitted personal information through this website, please contact us so that we can review and remove it when appropriate.
Media Uploads
If the website allows you to upload images, avoid submitting images containing embedded location information such as EXIF GPS data. People who access an uploaded image may be able to download and extract that information.
Password Resets and Registered Users
If user accounts are offered and you request a password reset, technical information such as your IP address may be included in or associated with the reset process.
For registered users, the website may store information provided in the user profile. Authorized users may be able to view, edit or delete certain profile information, except for information that WordPress or another platform does not allow them to change. Website administrators may also access and edit account information when necessary.
Automated Spam Detection
Visitor comments, forms and other submissions may be checked through automated spam-detection and website-security services.
Changes to This Policy
We may update this Privacy Policy when our website, services, technology or legal obligations change. The revised policy will be posted on this page with an updated effective date.
Material changes will apply going forward and will not be used to misrepresent how previously collected information was handled.
Contact Us
If you have questions about this Privacy Policy, your information or a privacy request, please contact Creative Digital Guide through:
